We value the trust you place in us. That is why we insist on the highest standards for secure transactions and confidentiality of customer information. Please read the following statement to learn about our practices for collecting and disseminating information.
For us, it is of paramount importance that the information we store for you is accurate and up-to-date. Please let us know if there is a change in your personal information at any time in order to update your personal information that we store.
Please note - by providing your personal data, you confirm that you are at least 18 years old. If this is not the case, you should contact us immediately to take action to delete them.
By using Bg-pharmacy.com, you confirm that Bg-pharmacy.com will use your information in the UK and any other country where Bg-pharmacy.com operates or could operate. Please note that privacy laws and standards in some countries, including the rights of authorities to have access to your personal information, may differ from those applicable in your country of residence. We will only transfer personal information to those countries where we are permitted by law to transfer personal information, and we will take steps to ensure that your personal information continues to enjoy adequate protection.
Our main aspiration when working with personal data
It is important that you read this privacy statement together with any other privacy notice or fair processing of personal data that Bg-pharmacy.com may provide on specific occasions when it collects or processes personal data about you, so that you are fully aware of how and why we use your data, This privacy notice complements the Terms and Conditions and is not intended to override them.
Bg-pharmacy.com processes your personal data in order to provide you with better, better services and solutions related to the General Regulation on Personal Data Protection in the European Union (GDPR) and information security. In view of this goal, Bg-pharmacy.com has built a network of strategic partnerships, which strives to meet all your needs when using our services.
The security of the data you entrust to us is very important to us. It is very important for the success of our business and for our public image. That is why we protect your data by applying all appropriate technical and organizational means at our disposal to prevent unauthorized access, unauthorized or malicious use, loss or premature deletion of information.
We collect and process personal data only in compliance with the requirements of local and European legislation. We are aware that the processing of your data is related to a specific reason and cannot be performed without restriction.
If you do not wish to collect or process your personal information in the ways described in this policy, you must not use our site.
We are not responsible for the content or privacy policies or practices of, third party websites or third party applications.
What data we collect, how and why we use your personal data
In the process of providing our services, we collect or receive your personal information in several different ways. You often choose what information to provide, but sometimes we require certain information that we need to provide you with the best service that meets your requirements and expectations.
To perform a contract or in the context of a pre-contractual relationship (Registration, Account Setup, Services)
We process your identification data and other personal data in order to provide the products you have ordered and use with us, as well as to fulfill our contractual commitments both to you and to third parties (customer-platform-supplier; supplier-platform- client).
The processing is performed in order to:
As a provider, Bg-pharmacy.com may require information such as the full name of the company and the person representing it, address, identification number and / or tax number, date of birth, bank account information, photo, credit card information and / or other proof of identification to verify your identity in order to provide this service to you and to comply with applicable law.
We may need to store credit card information (or arrange for it to be stored) and use it for both billing and payment purposes. Depending on your local jurisdiction, you may choose to allow us to retain your credit card information to facilitate the process of future purchases. Bg-pharmacy.com may contact individual suppliers confidentially to request more information about their items listed on Bg-pharmacy.com, or to ensure compliance with our policies and applicable laws.
To use certain Services in Bg-pharmacy.com, you may need to fill out an application; The information you submit through the application process will not be publicly displayed and will only be used by Bg-pharmacy.com internally, unless otherwise stated, you may also choose to allow us to retain your credit card information, to facilitate the payment process for future purchases.
Information for Bg-pharmacy.com visitors: for the purposes necessary for the functioning of Bg-pharmacy.com or when Bg-pharmacy.com has a legitimate interest, the following personal data may be processed:
To fulfill regulatory obligations
We process your identification data and other personal data in order to comply with the obligations set out in a regulatory act, such as:
After your consent
In some cases, we process your personal data only with your prior written consent. Consent is a separate basis for the processing of your personal data and the purpose of the processing is stated in it, and is not covered by the purposes listed in this policy. If you give us the relevant consent and until its withdrawal or termination of any contractual relationship with you:
Detailed analysis is a method of performing analysis that allows the processing of large volumes of data using statistical models and algorithms and others that include the use of network and personal data, as well as processes of pseudonymization and anonymization of the same, in order to extract information about trends and various statistical indicators.
Partners are companies with which Bg-pharmacy.com has concluded partnership agreements and which provide a variety of products and services.
Concessions granted may be withdrawn at any time.
Withdrawal of consent does not affect the fulfillment of the contractual obligations of Bg-pharmacy.com. If you withdraw your consent to the processing of personal data in any or all of the ways described above, Bg-pharmacy.com will not use your personal data and information for the purposes set out above. Withdrawal of consent shall not affect the lawfulness of the processing based on a consent prior to its withdrawal.
We have a large portfolio of products and services. When you give us consent to data processing, that consent applies to all products and services you use.
In order to withdraw your consent, you only need to use our website or just our contact details.
We know that Bg-pharmacy.com customers value control over their own information, so Bg-pharmacy.com gives you the choice to provide, edit or remove certain information, and the choice of how to contact you. .
Many of the changes you make to the data we store for you are updated immediately, but for some it may take several days for them to take effect, especially those that affect email or marketing preferences. Some basic requests, such as changes to billing information or deleting account data, may require authentication before they can be processed.
During its normal operation, Bg-pharmacy.com may need to contact you. Basically, these messages are delivered by email, including for marketing, transactions, and service updates. If you no longer wish to receive notifications, you can disable them at the device level. You can opt out of receiving marketing communications via email or by following the unsubscribe link in any marketing email you receive. To ensure that you receive notifications correctly, we will need to collect certain information about your device, such as operating system information and user identification.
Bg-pharmacy.com may also contact you by telephone to provide the necessary support or upon your request related to a transaction for the Services you wish to use. With your consent, Bg-pharmacy.com may send you an SMS (or similar) message to provide you with guaranteed contract support as a customer or to provide you with information about products and Services that you may find interesting. You can update your contact preferences by sending us a message or calling us by phone.
Some messages from Bg-pharmacy.com are related to the service and are necessary for users. You agree that Bg-pharmacy.com may send you non-marketing emails, calls or messages, such as those related to transactions, your data, security or changes to products and Services. Examples of service-related messages include a confirmation email / greeting when you make a request through the request form, order notification, service availability, change of key features, retransmission of conversations with buyers / suppliers, and correspondence with the support team. Bg-pharmacy.com.
In view of our legitimate interest
We use your identification data (excluding PIN) to perform a basic analysis of your data in order to adapt the services we offer to your individual needs and to offer you new services to meet them.
Processing of anonymized data
We process your data for static purposes, ie for analyzes in which the results are only summary and therefore the data is anonymous - for example, to represent the movement of large groups of people. It is not possible to identify a specific person or company from this information.
What data we process
information on the type and content of the contractual relationship, as well as any other information related to the contractual relationship, including:
other information such as:
When we process your basic personal data, and the other data described for the purposes of providing products and services, for their payment, for the fulfillment of your requests for services, as well as in order to fulfill our regulatory obligations, this processing is mandatory for the fulfillment of these goals. Without this data, we would not be able to provide the relevant services. If you do not provide us with credentials, we will not be able to enter into a product or service agreement with you.
We respect your privacy.
Bg-pharmacy.com will not disclose your name, email address or other personal information to third parties without your consent, except as set out in this policy.
We do not collect any confidential information about you. Data related to your race or ethnicity, religious or philosophical beliefs, sexual life, sexual orientation, political views, trade union membership, information about your health, genetic and biometric data are confidential. We do not collect information on criminal convictions and crimes.
Please note - when we are required to collect personal data by law or under the terms of the contract between us and you do not provide us with this data upon request, we may be unable to perform the contract (for example, to supply you with goods or services). If you do not provide us with the requested information, we may need to cancel the product you ordered, but if we do, we will notify you in a timely manner.
We will use your personal data only for the purpose for which it was collected or, if necessary, for a purpose close in meaning to the main one. In the event that we need to use your data for an unrelated new purpose, we will notify you, setting out the legal reasons for our actions.
We may process your personal data without your knowledge or consent, but only to the extent permitted by law. We do not perform automated decision making or automated profiling.
Why and how we use automated algorithms
For the processing of your personal data we use partially automated algorithms and methods in order to constantly improve our products and services, to give a more personal attitude to you, to adapt our products and goods to your needs in the best possible way or for calculation. This process is called profiling.
How is your personal data collected?
We use a variety of methods to collect data from and about you, including through:
Direct interactions. You can give us your Identity, Contact and Financial Data by filling out forms or by sending us by mail, phone, email or otherwise. This includes personal information that you provide when:
Automated technologies or interactions
Third parties or publicly available sources
We may obtain personal information about you from various third parties as set out below:
Technical data from the following countries:
We rely on consent (which can be withdrawn at any time) to send marketing messages and to share third-party advertising. As part of this, we may work with advertising partners such as Facebook or Google, and we may use analytics data aggregated from usage information, including, for example, search keywords, favorites, browsing history, and purchase history. In addition to consent, as noted above, we rely on our legitimate interest in sending you marketing messages for Bg-pharmacy.com advertising programs.
Bg-pharmacy.com must engage third parties and companies (such as payment processors, consumer behavior analysis companies, analysts and information security specialists) in order to be able to operate, provide and market our Goods . These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf and are obligated to Bg-pharmacy.com not to disclose or use your information for other purposes. It is often necessary to fulfill our contractual commitment to provide you with the Goods you have paid for, to use the Goods of third parties, service providers or Goods, especially in cases where such companies play an important role such as payment processing and delivery. shipments and help us maintain and protect the quality of our service. In some other cases, we do not strictly need these service providers to provide the Goods, but they help us to improve them by helping us to conduct research that helps us to improve the service to our customers. In the latter cases, we have a legitimate interest in working with service providers to improve our Services.
How we use your personal information
We will use your personal data only when the law allows us. We will most often use your personal data in the following circumstances:
In general, we do not rely on consent as a legal basis for the processing of your personal data, except in connection with sending a third direct marketing communication to you via email or text message. You have the right to withdraw your marketing consent at any time by contacting us.
Purposes for which we will use your personal data
Below we have provided, in tabular form, a description of all the ways in which we plan to use your personal data and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate.
Purpose / Activity
Type of data
Legal basis for processing, including grounds for legitimate interest
Register you as a new customer
Execution of a contract with you
To process and deliver your order, including:
(a) Management of payments, fees and charges
(b) Collection and refund of money due to us
(e) Marketing and communications
(a) Execution of a contract with you
(b) Necessary for our legitimate interests (to recover our debts)
To manage our relationship with you, which will include:
(b) Sending a review or conducting a study
d) Marketing and communications
(a) Execution of a contract with you
(b) It is necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our documents up to date and to investigate how customers use our products / services)
Administer and secure our business and our site (including troubleshooting, data analysis, testing, system maintenance, data maintenance, reporting and hosting)
a) Necessary for our legitimate interests (for the conduct of our business, the provision of administrative and IT services, network security, fraud prevention and in the context of business reorganization or group restructuring)
(b) Necessary to comply with a legal obligation
To provide you with relevant content and ads on the website and to measure or understand the effectiveness of the ad we offer you
(e) Marketing and Communications
Necessary for our legitimate interests (to study how customers use our products / services, to develop them, to develop our business and to inform our marketing strategy)
Use data analytics to improve our site, products / services, marketing, customer relations and experience
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our site up-to-date and up-to-date, to develop our business and to inform about our marketing strategy)
Make suggestions and recommendations for goods or services that may be of interest to you
Necessary for our legitimate interests (to develop our products / services and to develop our business)
Please note that we may process your personal data on more than one legal basis depending on the specific purpose for which we use your data. Please contact us if you need details of the specific legal basis we rely on to process your personal data when more than one reason is listed in the table below.
How we protect your personal data
To ensure adequate data protection of the company and its customers, we apply all necessary organizational and technical measures provided for in the Personal Data Protection Act, as well as best practices from international security standards.
The company has established processes to prevent abuse and security breaches. In order to ensure maximum security in the processing, transmission and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.
When we delete your personal data
As a rule, we terminate the use of your personal data for the purposes of the contractual relationship after the termination of the contract, but we do not delete them before the expiration of the legally established deadlines and the expiration of the statutory data storage obligations, such as obligations under the Accounting Act. for storage and processing of accounting data, expiration of the limitation periods specified in the Law on Obligations and Contracts for filing claims, obligations for providing information to the court, competent state authorities, etc. grounds provided for in the current legislation. Please note that we will not delete or anonymize your personal data if it is necessary for pending court, administrative or pending proceedings before us.
Your data can also be anonymized. Anonymization is an alternative to deleting data. Upon anonymization, all personally identifiable items that allow you to identify yourself are permanently deleted. There is no legal obligation for anonymized data to be deleted, as they do not constitute personal data.
Your rights in connection with the processing of your personal data:
In the event that we process incomplete or erroneous / erroneous data, you have the right, at any time, to request:
At any time you have the right to:
You can request a restriction on the personalized data being processed if:
You can ask us to provide the personal data that you have entrusted to our care in an organized, orderly, structured, generally accepted electronic format if:
Right to appeal
In case you believe that we are violating the applicable regulations, please contact us to clarify the issue. Of course, you have the right to lodge a complaint with the Data Protection Commission. From 25 May 2018, you can also lodge a complaint with a regulatory body within the EU.
Applications for access to information or for correction are submitted personally or by a person expressly authorized by you, through a notarized power of attorney. An application may also be submitted electronically, in accordance with the Electronic Document and Electronic Signature Act.
We will rule on your request within 14 days of its submission. In case of an objectively necessary longer term - in order to collect all the requested data and this seriously complicates our activity, this term can be extended up to 30 days. With our decision we give or deny access and / or the information requested by the applicant, but we always motivate our answer.
Third party relations
This website may include links to other third party websites, plugins and applications. Clicking on or activating these links may allow third parties to collect or share information about you. We do not control these websites and are therefore not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy statement of each website you visit.
You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or decline cookies, please note that some parts of this website may become inaccessible or may not function properly.
Relevance and policy changes